Carlene Franzen

Carlene Franzen

Licensed Agent / Director

0438 712 283

02 4471 2283

[email protected]

When Carlene along with her business partner Melissa Franzen decided to establish South Coast Property Specialists (SCPS) - an independent real estate free from the constraints of belonging to a real estate franchise - and use her long standing success in real estate in the area (since 1989), she set out to build a boutique agency, a ‘one stop shop’ for clients. Her vision was for a unique local agency providing long-term and holiday property rentals, property sales, land sales and strata management.
Carlene knew that to achieve this she must employ and lead talented, qualified and client-focused staff to keep abreast of the market and the economy, adapt quickly to change, embrace new technology, and keep abreast of what’s happening in the community and the local business sector. They must also embrace opportunities for ongoing upskilling.
As a Principal, Licenced Agent and Auctioneer, with a wealth of experience, Carlene has role modeled these important qualities in the business’ evolution and uses her contacts across the real estate and other sectors to keep informed and aware of opportunities for clients. Drawing on her networks she can always answer queries, about not just local real estate but also general aspects of life ‘in and around the Bay’.
Outside the office, her availability to clients, commitment to professional development and support of the local Business Chambers, Carlene commits time to her family and interests. These include bicycle riding, her grandchildren’s school, her parish and helping needy people in the community.
Personally she is known for her great sense of humour, ability to bring her empathy to work and personal situations and for always coming up with a bright idea when innovation and change are needed. These qualities and her strong people skills were crucial in her early nursing career from which she built her capacity to handle all sorts of situations and people. Today nothing excites her more than matching people with houses!

Testimonials

My New Home in Batemans Bay

My New Home in Batemans Bay

In the past I have worked with a number of agents and had my last home for 13 years. I was faced with having to make some big changes in life and I have to say faced the task with a great deal of apprehension. Carlene’s professionalism, compassion and integrity are absolutely beyond reproach. I cannot recommend her more highly and have absolutely no doubt she will be the agent I’d deal with for any of my property needs in the future. The team from her agency were friendly and professional at all times I can highly recommend them to any vendor or purchaser! They all made a very stressful process as easy as possible.

- Scott
Batemans Bay

Friendly and Helpful

Friendly and Helpful

Carlene, Bill and Matt were very helpful in working through questions and issues to do with a property I have now managed to purchase. Meeting at relatively short notice, seeking additional advice and information and following up with photos, even on the Easter Weekend was no trouble for them, and all done with a warm and friendly smile. I would be more than happy to work with them all again.

- Toni
Rosedale

A Super Fast Result!

A Super Fast Result!

Thanks to Carlene we sold our 3 bedroom townhouse in record time. Dealing with Carlene and the team at South Coast Property Specialists was a refreshing experience. It's so nice to work with people who keep you informed every step of the way and communicate swiftly with any potential purchasers. We are very grateful to have such a smooth and quick sale of our property.

- Rob and Christine
Batemans Bay

Excellent Work and Great Result!

Excellent Work and Great Result!

We are very happy to recommend Carlene Franzen at South Coast Property Specialists. We got a thorough appraisal and some very useful advice on how to prepare our property for sale. Then even before the property went on the market Carlene had prospective buyers keen to inspect. We were kept informed all the way through the process. which as it turned out was not long or drawn out. Carlene was very professional and the sale happened much quicker than we had expected. We are very happy to have sold our land to a young couple who I think are really going to enjoy building a house and making a home in this fantastic part of the world.

- Jon and Elizabeth
Jeremadra

Highly experienced, approachable, helpful, and trustworthy,

Carlene is very professional and has years of knowledge and experience in the Malua Bay and surrounding property market. Her recommendations fit very well with my assessment of the market I was selling in. My house was tenanted right up to the week it was to be listed. Carlene had a clearly elucidated marketing plan ready to go as soon as my tenants moved out. She also had a list of potential buyers ready to see my house. The second party to view made an offer that I accepted. After my tenants vacated, a problem with the bathroom became apparent, and needed to be fixed as soon as possible. Solving this problem might have taken me some time whilst I found and organised appropriate trades, but as it happened it took no time at all as Carlene had a great network of contacts to tap into and used her influence to make sure work was commenced early so potential buyers would not be put off. She was very transparent in her communication with me and the eventual buyer. Carlene also assisted me through getting a compliance certificate for the outdoor spa. Carlene is very approachable, helpful, and trustworthy, and represented my interests above all. I rate Carlene, and her team, very highly and have no hesitation recommending her services to others.

- Jacqueline
Malua Bay

Hooray, the pieces in this jigsaw are back together again and you helped us do it!

Hooray, the pieces in this jigsaw are back together again and you helped us do it!

Carlene is a quiet achiever, working with us every step of the way. Talking to us about everything, explaining what was happening and most difficult of all - patiently helping us to sign Contracts over the Internet, as we no longer live in NSW. Less than 10 days after the property was advertised, we were presented with an acceptable offer. Final settlement was completed within 2 months of our first conversation with her. Her recommendations and guidance to us has been invaluable and her positive comments have been important in keeping us focused. Thankyou Carlene and your colleagues, for helping us achieve our goal.

- Toni and Bruce
Malua Bay

Listings

280 PERCY DAVIS DRIVE, Moruya

  • 4 bedrooms
  • 3 bathrooms
  • 9 car spaces

27 Wentworth Avenue, Sunshine Bay

  • 4 bedrooms
  • 2 bathrooms
  • 2 car spaces

40 WENTWORTH AVENUE, Sunshine Bay

  • 4 bedrooms
  • 2 bathrooms
  • 4 car spaces

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